The Alaska Marine Highway System

The Deck department leads the fleet with positions of command. AMHS Licensed Deck officers are either graduates of one of several maritime academies or gain their knowledge, skills, and abilities through intensive self-study and on-the-job training.

AMHS currently has approximately 105 deck officers navigating AMHS vessels, but not all deck crew are licensed. Employees in unlicensed positions are able to perform almost any task in relation to deck maintenance, small boat operations, basic navigation and seamanship.

Licensed: Master, Chief Mate, Second Mate and Third Mate

Unlicensed: Bos'n, Able Bodied Seaman, Ordinary Seaman, Porter and Watchmen

The Engineering department is responsible for maintaining all machinery in the main engine room, auxiliary engine room, marine sanitation device (MSD) room, and the steering gear room, as well as maintaining the ship's structural integrity. Employees in this department have job functions that include maintaining fluid levels, propulsion system and power plants, all equipment and machinery, ordering & storing parts, and maintaining the safety & security of the vessel.

Licensed: Chief Engineer, First Engineer, Second Engineer and Third Engineer

Unlicensed: Junior Engineer, Oiler and Wiper

The Passenger Services department is the cornerstone of outstanding onboard customer service. This department is responsible for services that include; maintaining all vessel amenities, on-board storage and distribution of provisions and supplies, administering embarkation & disembarkation of passengers and vehicles, handling financial transactions and reporting, food and beverage service, medical assistance, stateroom sales and service, filing and reporting of regulatory paperwork, and providing information services for both crew and passengers.

This department encompasses both Steward & Purser positions.

•  Chief Purser, Senior Purser and Junior Purser

•  Chief Steward, Second Steward, Storekeeper, Chief Cook, Second Cook

•  Head Waiter, Head BR, Assistant Second Cook, Cashier, Mess Steward

•  Night Utility, Dishwasher, Steward, Officer's BR, Waiter

Shoreside Support and Administration consists of various departments. Each department provides all of the necessary land-based support that is needed to keep the system running. Aside from Reservations located at the Juneau Central Office (JCO) and the Terminals that are located in port communities, most of these departments operate out of Ketchikan in either the Ketchikan Central Office (KCO) or the Marine Engineering Facility (MEF).

Executive Management: Includes Executive Managment with ISM

Business Development: Computer Services, Finance, Administration, Information Technology, Marketing, Reservations & Sales, Terminals and Terminal Services.

Marine Engineering: Vessel Engineering and Marine Facilities

Marine Operations: Passenger Services, Vessel Operations, Licensed & Unlicensed Dispatching, Training and Vessel Scheduling, Security, Environmental Compliance and Safety.